The second-hand marketplace Users Share Frustration Regarding Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to examine their items and manually change the size when needed, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
